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IVR (Interactive Voice Response)
Whether you are a sole trader, or a business with departments, create a call menu to route calls to different departments or to indicate the call nature to the individual answering the phone.
The automated call menu interacts with callers, gathers information and routes calls to the appropriate recipient.
Works for businesses of all shapes and sizes
Suits any size business and ensures that the call is answered. A lot like a virtual receptionist.
You can configure one level of up to 9 separate departments.
Many compatible feature combinations
IVR also works with:
Time of Day Routing
IVR / Call Menu
Announcements / Whispers
Dialled Number Identifier (DNI)
Hold Music & Tones
Call Answering Service (Coming Soon)
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