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IVR (Interactive Voice Response)

(Interactive Voice Response)

Whether you are a sole trader, or a business with departments, create a call menu to route calls to different departments or to indicate the call nature to the individual answering the phone.

  • Fully automated call menu
  • Works for businesses of all shapes and sizes
  • Many compatible feature combinations

Fully automated call menu

The automated call menu interacts with callers, gathers information and routes calls to the appropriate recipient.

Works for businesses of all shapes and sizes

Suits any size business and ensures that the call is answered. A lot like a virtual receptionist. You can configure one level of up to 9 separate departments.

Many compatible feature combinations

IVR also works with:

  • Route plans
  • Time of Day Routing
  • IVR / Call Menu
  • Mobile Routing
  • SIP Routing
  • International Routing
  • Voicemail
  • Announcements / Whispers
  • Dialled Number Identifier (DNI)
  • Hold Music & Tones
  • Call Answering Service (Coming Soon)